Mettlers American Mercantile - Website Shipping & Return Policy
Free ground shipping on orders $150 or more. Expedited shipping is extra. Orders under $150 have a flat rate shipping cost of $8.95.
Orders will be shipped within 24 hours of placement. No shipping on Sundays.
Returns & Exchanges
We want you to love what you purchase from us. In keeping with that spirit, we will gladly accept returns or exchanges of unworn, unwashed, unaltered items with original tags still on within 14 days of when you receive your items.
All sale items and special orders are final sale.
Mettlers American Mercantile
210 Howard Street
Petoskey, MI 49770
Payments will be refunded once the item has been received. Please note that the original shipping is non-refundable. Allow for 10-12 business days for us to receive and process your return or exchange. To guarantee an available size or color for an exchange, please call us at 231-622-8935.
Mettlers American Mercantile reserves the right to refuse a refund or exchange if merchandise is not received in its original condition or outside of the 14 day return period.
If you have any questions, please fill out our contact form.